How to Fix "Oops, Something Went Wrong" Error on Instagram

If you've ever been greeted with the "Oops, something went wrong" message on Instagram, you know how frustrating it can be. Whether you're trying to log in, post a photo, or simply scroll through your feed, encountering this error can interrupt your experience and waste your time. This issue is common for many users, especially if you've recently switched devices, logged out of your account, or tried to access Instagram after a social media detox.

In this 2025 guide, we'll walk you through 10 proven methods to solve the "Oops, something went wrong" error on Instagram. These steps will help you troubleshoot and resolve the issue so that you can enjoy Instagram without interruptions.

1. Restart the Instagram App

The simplest solution often works best! Restarting the app can resolve any minor glitches causing the "something went wrong" error. Follow these steps:

1. Close the Instagram app completely (ensure it's not running in the background).
2. Return to your phone's home screen.
3. Open the Instagram app again and check if the error is resolved.

Sometimes, a fresh start can clear out temporary issues with the app.

2. Clear App Data and Cache

An overloaded cache or corrupted app data may be causing the problem. Clearing these can help resolve the issue.

Steps to Clear Instagram Cache on Android:

1. Go to Settings > Apps > App Management.
2. Find and select Instagram.
3. Tap on Storage and then choose Clear Cache and Clear Data.

For iPhone users, you can't clear cache directly, but you can reinstall the app (see next step) to clear temporary data.

Tip: Clearing the cache won’t delete your Instagram account or posts, but it may sign you out temporarily.

3. Update or Reinstall Instagram

Outdated versions of Instagram can sometimes lead to bugs. Make sure you have the latest version installed:

Steps to Update Instagram:

1. Go to the App Store (for iPhone) or Google Play Store (for Android).
2. Search for Instagram and check if an update is available.
3. If there’s an update, tap Update.

Alternatively, you can try uninstalling the app and then reinstalling it to ensure that you’re using the latest version.

4. Manage Data Usage Permissions

Sometimes, incorrect data usage settings can cause the "something went wrong" error. Follow these steps to manage data permissions:

For Android:

1. Go to Settings > Apps > Instagram.
2. Tap on Data Usage.
3. Disable the Data Saver option, but keep Background Data enabled to allow Instagram to update in the background.

5. Log In Using Facebook

If your Instagram account is linked to your Facebook account, you can try logging in through Facebook instead of using the usual username or password.

Steps to Log In Using Facebook:

1. Open the Instagram app and go to the login page.
2. Tap on Continue with Facebook.
3. Enter your Facebook login credentials (if you’re not already logged in).
4. You should be logged into Instagram.

This method can bypass certain errors and help you access your account quickly.

6. Use Another Device to Log In

Sometimes the issue might be device-specific. Try logging into your Instagram account using a different device:

1. Try accessing Instagram on a web browser (on your laptop or PC) or use a different smartphone to see if you can log in successfully.

This may help determine whether the issue is related to your original device or account.

7. Manage Connections with Airplane Mode & Private DNS Settings

Network-related issues might cause this error. Here’s how to troubleshoot:

1. Go to your phone's settings and turn on Airplane Mode for 10-15 seconds, then turn it off.
2. Next, go to Private DNS settings and ensure it’s set to Off.
3. Switch between mobile data and Wi-Fi/Hotspot to see if this resolves the error.

Tip: Sometimes, toggling the Airplane Mode and adjusting DNS settings can refresh your network connection and resolve the issue.

8. Should You Try Again Later?

Sometimes the issue might not be on your end. Instagram servers can occasionally experience temporary glitches, which could cause the "something went wrong" error.

What You Can Do:

• Wait for 10-30 minutes or a few hours and try logging in again. The issue might resolve on its own.
• If Instagram is experiencing widespread issues, it may be fixed after a short period.

9. Deactivate Your Account Temporarily

If nothing seems to work, you might want to consider temporarily deactivating your Instagram account to reset the settings:

Steps to Deactivate Your Account:

1. Visit Instagram.com on a web browser.
2. Log in to your account.
3. Go to your Profile, click on Edit Profile, and select Temporarily disable my account.
4. Follow the prompts to disable your account.

After a few days, reactivate your account and check if the issue persists.

10. Send Feedback to Instagram Support

If the issue continues despite trying all the steps above, you should reach out to Instagram’s customer support.

Steps to Contact Instagram Support:

1. Open the Instagram app and go to your Profile.
2. Tap the three horizontal lines in the top-right corner and go to Settings.
3. Scroll down and tap Help > Report a Problem.
4. Write a detailed message about the issue you're facing and submit it.

Instagram's support team can investigate the issue further and provide additional assistance if necessary.

Conclusion

The "Oops, something went wrong" error on Instagram can be frustrating, but it's usually fixable with the right troubleshooting steps. By following the methods outlined in this guide, you can resolve this issue and get back to enjoying your Instagram experience. Whether you try restarting the app, clearing cache, logging in via Facebook, or managing network settings, one of these methods should work for you. If the problem persists, don't hesitate to contact Instagram support.

FAQs

1. Why am I getting the "something went wrong" error on Instagram?

This error can occur due to a variety of reasons, such as network issues, outdated app versions, login problems, or issues with Instagram's servers.

2. Will I lose my data if I clear the app cache?

No, clearing the cache won't delete any of your data or posts. It only removes temporary files that may be causing issues.

3. How long should I wait before trying to log in again?

If the issue is related to Instagram's servers, waiting 10-30 minutes or a few hours may resolve the problem.

4. Can I avoid the error by using another device?

Yes, sometimes logging in from a different device or using the Instagram website can help bypass the error.

5. How do I contact Instagram support?

You can contact Instagram support by using the Report a Problem feature in the app or by visiting Instagram's Help Center.

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