BIGBOLD
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Logistics20258 months

Northwind

A logistics ops platform that cut deploy cycles from 4 hours to 8 minutes.

Replatformed a manual ops stack onto Kubernetes with full CI/CD, observability, and zero-downtime deploys.

SoftwareDevOps
  • 99.99%
    Production uptime
  • 8 min
    Deploy time
  • 70%
    Infra cost reduction
  • Zero
    Downtime deploys
The challenge

Where they were when we started.

Northwind moved 40,000 shipments a day across India and the GCC, but their tech stack was a tangle of manually-deployed PHP services, a single Postgres write-master held together by cron jobs, and dashboards that were six hours behind reality. Deploys were 4-hour ordeals scheduled for Sunday night. When something broke at 2am — which it did — the on-call engineer would simply restart everything.

Our approach

How we shipped it.

  1. 01

    Containerized the existing stack and shipped it onto a managed Kubernetes cluster, with proper resource limits, autoscaling, and a sane secrets-management pattern from day one.

  2. 02

    Built a GitHub-Actions CI/CD pipeline with preview environments per PR, automated regression tests against a production-shaped fixture, and zero-downtime blue/green deploys.

  3. 03

    Stood up a full observability stack — Datadog metrics, Loki logs, Grafana dashboards — and a real PagerDuty rotation with documented runbooks for every alert.

  4. 04

    Refactored the monolithic Postgres into a primary + read-replica setup with logical replication, then carved out the highest-traffic surfaces into independent services.

Outcomes

What changed for the business.

  • Deploys went from 4-hour Sunday-night events to 8-minute non-events that happen 30+ times a week.
  • Production uptime improved from a self-reported 99.5% to a measured 99.99% across a 12-month window.
  • Infrastructure costs dropped 70% through right-sizing and committed-use discounts on the migration.
  • On-call alert volume dropped 85% after the first quarter of stabilization work.
Our deployments went from 4-hour ordeals to 8-minute non-events. Big Bold gave us the infrastructure reliability our customers depend on.
Daniel OkaforCOO, Northwind

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