Healthcare & Life Sciences
Enterprise Patient Portal for a Healthcare Network
Designed and built a HIPAA-compliant patient portal serving 2M+ patients across 150 facilities.
The Challenge
MedConnect needed to unify patient access across 150 facilities with different EHR systems, while maintaining strict HIPAA compliance and delivering a consumer-grade user experience.
The Solution
We built a unified patient portal with a custom integration layer connecting to 5 different EHR systems. The platform includes appointment scheduling, telehealth, secure messaging, and health records access.
Results
2M+
Patients Onboarded
4.8/5
Patient Satisfaction
62%
Appointment No-shows Reduced
45%
Support Calls Reduced
"The portal has transformed how our patients interact with our health system. Big Bold Technologies understood healthcare complexity like no other agency we evaluated."
— Dr. James Morrison, Chief Digital Officer, MedConnect